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Sales Chat software and customer service

Talk to your customers in real time, increase your sales and improve your customer service

  • 1
    Customization
  • 2
    Suite +20 modules
  • 3
    Cloud web and mobile
  • 4
    Integrations +20
  • 5
    Free version
  • 6
    Free virtual training
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Maximize Your Sales and Customer Support with the Best Live Chat

Increase
Productivity

Optimize your operations with intelligent tools that reduce errors, streamline repetitive tasks, and allow your team to focus on what really matters.

Automate your
sales process

From lead generation to closing, manage the entire sales cycle with automated workflows that improve efficiency and increase your conversions.

Fully Integrated

Connect all areas of your business on a single platform?sales, finance, logistics, HR, and more?for centralized management without data gaps.

Save Time

Digitize your processes and reduce operating times with solutions designed to help you achieve more in less time, with greater precision and control.

We Are Available For New Custom Project. Lets Connect Now

Solutions by type and size of industry

Giitic business plan was designed for large companies looking for a robust and customizable platform. Includes access to the hiring of specialized services such as independent infrastructure, test environments, advanced support, which will take your business to another level. On the other hand, the professional plan is designed for SMEs and startups that require a technological solution to improve their processes. We offer a solution built from our experience, which will be able to be implemented in a short time.

Customizable for your company

Unlike other Sales Chat software and customer service solutions on the market, Giitic offers the possibility of building a fully customizable, scalable and automated platform. Choose the plan and the services that suit the needs of your company, with Giitic you can execute the strategic technological plan of your company.

Reports everywhere

Our Sales Chat software and customer service has pre-built reports ready to use, you can check information in real time from any device. If required, we can build additional reports customizable to your business.

Available on all devices

You can use our Sales Chat software and customer service from your computer, smartphone or tablet. You can access from a browser or a native Android, iOS or Windows application. We also have Online / Offline features, which allows your team to work in places without an Internet connection. There are some features that are not available on all platforms, check with an advisor. *The GPS tracking function is only available on Android.

Connect all your systems

We have numerous integrations to different systems that will allow you to connect the Sales Chat software and customer service to your current systems to achieve better results. In case the required integration is not developed, our development team can do it.

Connect with more customers!

Connect with Your Customers in Real Time and Deliver an Exceptional Experience

Sales Chat

  • Live chat
  • Unlimited chats
  • Chat rating
  • Visual and sound alerts
  • Disconnection Forms
  • Attention schedule
  • Real-time monitoring
  • File transfer (images, documents, etc.)
  • Security roles (administrator, supervisor and operators)

Other features

  • E-mail chat forwarding
  • Agent avatar
  • Automated greetings
  • Company logo
  • Work groups
  • Support for multiple websites
  • Widget position
  • Chat Notifications, Including Push to Mobile
  • Canned responses
  • Pre-Chat Info Form

Availability

  • Android / iOS Application
  • Multiple languages
  • Web and mobile application
  • Integrated with Giitic CRM
  • Integrated with Giitic Virtual Store
  • Integrated with Giitic Marketing
  • Integrate with Google Analytics
  • integrate with Facebook

Frequently Asked Questions

Yes. Giitic integrates intelligent features such as workflow automation, virtual assistants, automatic report generation, chatbots, and smart alerts to help you optimize your processes and make strategic decisions.

Yes. Giitic has ready-made integrations and APIs to connect with accounting systems, ERP platforms, CRM, payroll, digital signatures, email, and more. We also develop custom integrations if your system requires them.

Yes. All of our modules are highly customizable: from fields and forms to workflows and reports. If your company requires special features, we can develop them as part of the implementation process.